Off-Topic - Computer Issue - Geek Squad

[davesaint]

I did a dumb thing a few weeks ago. I took my PC to Best Buy (Geekazoid Squad) have them remove a couple of viruses. After screwing with it for 5 days I finally received it back. I can connect to the internet but not PalTalk, XNEWs and I could not connect to MS Outlook. They also installed Norton Anti-Virus and Webroot Spy Sweeper. I turned off the email blocking option in Norton Anti-Virus and my email works now. I cannot figure out what is blocking PalTalk and XNEWS. I have my news server entered correctly. I totally disable Norton and Spyweeper and I still cannot connect.

[Deleted]

First thing I would check, (assuming you are on XP) they probably turned on the built in firewall.

If you have a hardware or router based firewall in your system, turn this off.

If you are using Zone Alarm, they may have tightened the port use on it.

If you were using the XP firewall, check to the the appropriate ports are opened up to use those online apps. I do not use them and have no idea what they are, but the documentation for the apps should mention the port numbers.

Next time you're driving past Best Buy, be sure to launch a flaming bag of dog turds at them.

[c5steve]

whenever I used webroot spysweep I had to download Paltalk again.

[davesaint]

Thanks Bridgantine!

I thought Best Buy removed by Zone Alarm firewall software. I discovered it was not turned enable. I enabled it and everything works now.

[lurkoholic]

i know this thread hasn't been used much, but i have a problem with my sound....no sound from desktop speakers at all! I get sysytem sounds like asterisk and windows logon and others , but can't seem to get mp3's and other media to play.

Any advice would be helpful. I will be back in about an hour to see replies...thanks.

Joe